Billing & cancellation
Xascada is a subscription — $4.99 a month or $49.99 a year — that starts with a 14-day free trial. Cancel anytime. Cancel during the trial and you are never charged; after it, you keep Xascada until the end of the period you've paid for, and we don't charge you again.
The free trial
Every plan starts with 14 days at no charge. You choose a plan and enter a payment method when you start, and Polar charges it for the first time on day 14 — unless you cancel before then, in which case nothing is ever charged.
How billing works
After the trial, your plan renews automatically at the end of each period — every month on the monthly plan, every year on the annual plan — until you cancel. Payments are handled by Polar, our merchant of record, which processes your card and any applicable taxes. You can switch between monthly and annual from your account at any time.
Cancelling
Sign in at your account and choose Manage subscription. Cancellation takes effect at the end of the current period: you keep every Pro feature until then, and no further charges are made. Once the paid period ends, Xascada stops running until you subscribe again.
Refunds
We don't refund the unused part of a period after you cancel — you keep Pro for that time instead. If you were charged in error (a renewal you didn't expect, a duplicate charge), email support@xascada.com within 14 days of the charge and we'll put it right.
If something isn't working
If Xascada won't install, won't sign in, or Pro isn't behaving the way these pages describe, that's on us to sort out. Email support@xascada.com and we'll work with you until it runs.
Subscriptions bought elsewhere
If you subscribed through an app store rather than directly from us, that store's own billing and refund rules govern your subscription, and you cancel it there. This policy covers subscriptions made through Polar on xascada.com.